IT Service Desk Agent Salary

Depiction DE L'EMPLOI 

Vérifiez votre compatibilité avec cette offre d'emploi

MTF Quadra SA is a Swiss chief in giving IT foundation arrangements and expert IT administrations.

For our customer situated in Bienne, we are searching for a

Entry Level Help Desk Technician Salary


Your duties: 

Giving first level help to the clients by telephone, email or remotely

Sorting and organizing the most precisely conceivable and dispatching Incidents and Service Requests to the suitable group

Investigating and settling claimed episodes and applying restorative activities

Reestablishing the corrupted help's quality as quick as could reasonably be expected

In fact or progressively heighten episodes or administration demands and doing their development

Procedure possessed Service Requests

Illuminating clients regarding administration status

Depiction DE L'EMPLOI

Vérifiez votre compatibilité avec cette offre d'emploi

MTF Quadra SA is a Swiss chief in giving IT framework arrangements and expert IT administrations.

For our customer situated in Bienne, we are searching for a

IT Service Desk Agent


Your obligations: 

Giving first level help to the clients by telephone, email or remotely

Ordering and organizing the most precisely conceivable and dispatching Incidents and Service Requests to the suitable group

Investigating and settling possessed occurrences and applying restorative activities

Reestablishing the corrupted help's quality as quick as could be expected under the circumstances

In fact or progressively heighten episodes or administration demands and doing their development

Procedure possessed Service Requests

Illuminating clients regarding administration status


Your profile: 

Swiss government recognition in IT or comparable

Least of 3-5 years of expert involvement with a comparable position


Camaraderie; 

Client and Service arranged;

Capacity to work under tension;


Adaptability 

Dynamic, hands-on and "can do" attitude

Primary language French or German, English talking an unquestionable requirement, third language spoken an or more;

Exact and fast analysis capacity;

Methodology situated work;

Reasonableness to the ITIL approach;

IT generalist direction;

Need the executives aptitudes


Offer: 

An intriguing activity with regards to an organization that furnishes you with the chance to utilize your specialized and relational aptitudes in a wide assortment of settings, and the likelihood for you to create yourself. You will work in a dynamic, quick paced worldwide condition.

In the event that you fit this profile and searching for a propelling activity, send your application in MS Word (just) with your compensation desire and accessibility.