Wednesday, February 5, 2020

Help Desk Jobs Responsibilities

Depiction 

SAIC is looking for possibility for the Defense Information Systems Agency (DISA), a Combat Support Agency, who builds and gives order and control capacities and venture foundation, to persistently work and guarantee a worldwide net-driven undertaking which legitimately underpins joint warfighters, national level pioneers, and other crucial alliance accomplices over the full range of tasks.

The SAIC group will help give programming advancement backing and skill for the unclassified and characterized entryways DISA Store Front (DSF) in NIPRNet and SIPRNet facilitated conditions. This incorporates offering help and ability for: DISA Service Catalog, request section and the board capacities for DISA administrations, process work process mechanization, SDE computerization, System Integrations, exchanges happening between frameworks, warnings, and announcing abilities. DSF utilizes an Agile improvement procedure and will utilize JIRA to help their endeavors Help Desk Jobs Near Me.


The possibility for this position: 

Gives telephone and in-person backing to clients in the territories of email, registries, standard Windows work area applications, and applications created under this agreement or forerunners.

Fills in as the underlying purpose of contact for investigating equipment/programming PC and printer issues

Resolves specialized issues and answers questions by phone or self-administration ticket on the side of interior as well as outside client PC equipment, programming, arrange, framework/application access, and media communications frameworks.

Determinations, recognizes, secludes, and breaks down issues using authentic database records.

May course calls to product offering authorities, application, or framework bolster experts.

Keeps up and refreshes records and following databases.

Cautions the board to repeating issues and examples of issues.


Capabilities 

Lone wolves and three (3) years or more experience

CompTIA Security+

A functioning Top Secret freedom


Wanted Qualifications 

Commonality with Agile as well as SAFe practices. Involvement in JIRA. Any comparable IAT-II accreditation; if not the confirmation recorded previously.

No comments:

Post a Comment

Run Your Applications Locally, Over Your Organization's Network, or Anywhere in the World

Applications are easy to use and with COMSOL Server™, they are easy to access, deploy, and share, too. You can install the COMSOL Server™ so...