IT Manager Job Description Guide

With technology playing an increasingly important role in the development and success of modern businesses, it’s critical that IT teams are highly skilled and capable. Qualities such as accountability, crisis management and an ability to prioritise are essential to great IT Managers. To secure the best candidate, an IT Manager IT Support Technician Job Description and must be well-written and ask for a specific selection of attributes and abilities.


IT Manager duties and responsibilities of the job

As a leader in the IT department, and an employee responsible for organisation-wide systems and information, an IT Manager job description should include the following duties and responsibilities:

Running regular checks on network and data security

Identifying and acting on opportunities to improve and update software and systems

Developing and implementing IT policy and best practice guides for the organisation

Designing training programs and workshops for staff

Conducting regular system audits

Running and sharing regular operation system reports with senior staff

Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages

Managing and reporting on allocation of IT budget

Providing direction for IT team members

Identifying opportunities for team training and skills advancement


IT Manager job qualifications and requirements

As a manager in the organisation, the IT Manager job description should ask for several years' industry experience, and a qualification or degree in one of the following fields:

Information Technology

Science or Computer Science

Management